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Patient Services Support Officer - Account Enquiries

About the Organisation

Sullivan Nicolaides Pathology is one of the largest pathology practices in Australia, providing comprehensive services to patients and doctors over a geographic area throughout Queensland and New South Wales and employing more than 1900 people.

About the Opportunity

Due to continued expansion, Sullivan Nicolaides Pathology is currently seeking a Patient Services Support Officer to administer Account Enquiries at their Toowong facilities.

This role will suit an individual with excellent customer service skills, as you answer incoming calls within the Patient Services Accounts Enquiries Contact Centre. The primary aim of the position is to assist customers to resolve their account enquiries and concerns.

This is a Full Time role, working 37.5 hours a week on a rotating roster between 8.00am and 5.00pm, Monday to Friday, plus involvement in a Saturday roster. There are no formal qualifications required for success in this role.

The organisation offers staff members the opportunity to improve their skills through ongoing training, and provides an avenue for career development and advancement.

An attractive, above award remuneration package will be offered, and in addition to this, permanent employees enjoy the following benefits:

# Parental and Adoption Leave
# Staff Services Committee
# Employee Assistance Program
# Discounted Private Health Insurance
# Bulk Billed Pathology and X-Ray Services
# Smoke Free Workplace


For more information and to apply online please click ApplyNow below, or visit sullivan.applynow.com.au